Terms of Service
Last updated: 2026
1. Acceptance
By accessing or using Trichology.com (the “Service”) you agree to these Terms. If you do not agree, do not use the Service.
2. The directory
Practice profiles are informational. We verify credentials in good faith but do not endorse any specialist, treatment, or outcome. Patients are responsible for their own care decisions. Information on the Service is not medical advice.
3. Specialist accounts
If you list a practice you agree to (a) keep practice information accurate and current, (b) respond to consultation requests professionally and within a reasonable time, (c) comply with all applicable laws and licensing rules of your jurisdiction, and (d) not impersonate or misrepresent any person or credential.
4. Patient submissions
Reviews and consultation requests must be truthful, your own, and free of personally identifying information about third parties or protected health information. We moderate all reviews and may edit or remove content that violates these Terms or our Trust & Safety policy.
5. User-generated content license
When you submit content (reviews, replies, photos, articles), you grant Trichology.com a worldwide, royalty-free, non-exclusive license to host, display, reproduce, and distribute that content as part of the Service. You retain ownership. You can request removal of your own content at any time.
6. Prohibited use
- Scraping, mass-downloading, or systematic extraction of directory data without written permission.
- Posting fake reviews, paying for reviews, or coordinated review manipulation.
- Harassment, threats, or content that violates privacy or other laws.
- Using the Service to send spam or unsolicited marketing.
- Interfering with the Service's security or operation.
7. Paid plans and billing
Paid specialist plans are month-to-month. You can cancel anytime; paid features remain active until the end of the current billing period. Refunds are handled case-by-case — email billing@trichologists.club.
8. Account termination
We may suspend or terminate accounts that violate these Terms, including for repeated moderation violations. You can close your account anytime from your dashboard or by emailing us.
9. Medical disclaimer
The Service is for general educational and informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any condition.
10. DMCA / copyright
If you believe content on the Service infringes your copyright, send a written notice to legal@trichologists.club containing: (a) the URL of the infringing material, (b) a description of the copyrighted work, (c) your contact information, (d) a good-faith statement that you are authorized to act, and (e) your signature.
11. Disclaimer of warranties
The Service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of liability
To the maximum extent permitted by law, Trichology.com is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of your use of the Service.
13. Indemnity
You agree to indemnify and hold harmless Trichology.com from any claim arising out of content you submit or your use of the Service in violation of these Terms or applicable law.
14. Governing law & disputes
These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Delaware, unless local consumer law gives you the right to bring the dispute in another forum.
15. Changes
We may update these Terms. Material changes will be announced via email or in-app notice. Continued use after changes means you accept the updated Terms.